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How to Enable E-mail Notices of Chat Messages

  • Last Created On Dec 22, 2025
  • 23

MAPRO shows notifications of new chat messages in the upper right corner.

You can also receive notifications of unread messages by email.

To enable email notifications and configure their frequency, click the engine icon in the upper right corner, "Settings", then select the “Unified Inbox” tab on the left.

Cópia de MAPRO - blank.png

 

Then click the button on the right to activate the sending, and configure the "Eligibility".

E.g.: If you set "5 minutes", MAPRO will only email you after 5 minutes it receives the message and if no one from your team has answered it. If someone reads the chat before those 5 minutes, MAPRO doesn't email you.

MAPRO - inbox email notification (2).png

 

Set your preferred frequency and enter the email addresses to be notified. Use a comma to separate multiple addresses.

MAPRO - inbox email notification.png

 

Then enable the integrators you wish to receive notifications from.

MAPRO - inbox email notification (1).png

 

Finally, hit “Save” at the bottom of the page.

You can edit these configurations at any time.

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