Knowledge

To create a promotion, go to MENU > COMMERCIAL > PROMOTIONS, and then click on "Add promotion."

On this new screen, enter the information of your promotion, following the instructions below (fields marked with an asterisk are mandatory):

• Name*: for property manager's organization. Example: “February Promotion 2021”
• Reservation start and end date*: if your promotion applies to the period in which the guest creates the reservation, rather than to the period in which they stay in the property, select the reservation start and end dates according to your plans. You should also select the "trip start and end date" to set a time limit for the stay.

Example:

Example of reservations to which the promotion would apply: 

1. Created on 02/27/21, stay between 07/10/21 and 07/16/21;
2. Created on 02/02/21, stay between 02/15/21 and 02/21/21.

Example of reservations to which the promotion would NOT apply: 

1. Created on 01/20/21, stay between 02/02/21 and 02/10/21;
2. Created on 03/01/21, stay between 07/10/21 and 07/16/21.

• Stay cost: select a minimum amount so that the promotion applies to the reservation.

Example: Property X has one nightly rate price Monday to Wednesday and another one Thursday to Sunday. Therefore, the rule for a minimum number of nights may not be the best strategy. By setting the "stay cost" as $1000.00, the reservation's total amount on nightly rates must be over $ 1000.00 to get the discount, and the days of the week do not interfere.

• Discount: enter the discount percentage on the nightly rates.
• Follow the property's minimum stay length: select “yes” if the promotion must follow the property's default rule. Select "No" if the promotion should overwrite the property's rule, and set the minimum number of nights on the field next to it.
• Trip start and end date*: if your promotion applies to the period in which the guest stays in the property, rather than to the period in which they create the reservation, select the trip start and end dates according to your plans. You should also select the "reservation start and end date" to set a time limit for the stay.

Example:

Example of reservations to which the promotion would apply: 

1. Created on 02/27/21, stay between 04/10/21 and 04/16/21;
2. Created on 04/02/21, stay between 04/21/21 and 04/26/21.

Example of reservations to which the promotion would NOT apply: 

1. Created on 01/20/21, stay between 04/02/21 and 04/10/21;
2. Created on 04/23/21, stay between 04/28/21 and 04/30/21.

• Which night to pick as the "free night?": you can choose to give the guest a free night instead of a discount on the nightly rates. In case the properties have different rates according to the days of the week, you can choose to give the night with lower or higher prices (the system then selects it among the dates booked by the guest).
• Free nights: enter the number of free nights you wish to give. E.g.: 2
• Price groups*: select the price groups already registered in the system.
• Integrator*: select the integrators that will offer this promotion.
• Properties*: select the properties to which the promotion will be applied. You may filter your search by condos, enter the Property code, or choose all properties by clicking on “All.”

Important: You can save the changes even if you have not selected the properties and integrators, but the promotion will not be applied if it was not set properly.

After completing all fields, click on "Save discount" at the bottom of the page.